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Contact

Get In Touch - FREE 15 MIN No Obligation Consultation

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Where to Find Us

3425 Harvester Road, Unit 213, Burlington ON

Mon: Virtual 9am - 1pm
​​Tue: Office or Virtual: 10am - 1pm

Tue: Virtual 3pm-5pm

Wed - Fri: Virtual 9am - 1pm 
​Saturday and Sunday: Closed

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We can discuss your situation, and I'll provide the best information I can. I'll also tell you about my services so you can determine if I can help and if we are a good fit. While making all efforts to keep information confidential and private, please note that e-mail communications are not encrypted and confidentiality cannot be guaranteed. I review emails as regularly as possible. If you have not received a response in a few days, please follow up to ensure I did not miss your message. This is not a crisis service. If you are in crisis please contact 911 or proceed to your local hospital’s emergency room.

  • What Can I Expect At The First Appointment?
    During our first session you will meet with me in a safe, quiet and private space, away from the demands of your day-to-day life. You will be invited to share your story and experiences, explore your thoughts, concerns, or feelings. You will not need to tell me everything at the initial session, just enough to help me understand what it is that brought you to see me. You will have a better understanding about what to expect and have an opportunity to ask me questions. We will discuss your goals begin to develop a treatment plan that best fits your needs.
  • Do I Need A Referral From A Physician?
    You do not need a referral from a physician and self-referrals are accepted. Just go to the contact page to make a self-referral.
  • Is Everything We Talk About Confidential?
    I respect your right to confidentiality and information you shared with me will not be shared with anyone else without your written consent. However, risk of harm to yourself or someone else, and risk of abuse or harm to a child are exceptions to this confidentiality. This will be explained in more detail when we begin our work together. Further information on confidentiality: Viktoria Vigh, MC, RSW protects and respects the confidentiality of all information entrusted to herself, except as permitted or required by law, and in accordance with all municipal, provincial and federal legislation. ​ The following is considered confidential information: ​ All matters/documentation relating to clients. All contracts. All Human Resources files and proceedings. All financial information, status and statements. All information or documentation labelled “Confidential” by Viktoria Vigh, MC, RSW, or listed as such by separate memorandum, or email that advises confidential status. ​ This information may be related to, without being limited to, personal information of any kind about clients as well as information about the operations of Viktoria Vigh, MC, RSW (e.g., personnel matters, internal financial procedures, contractual information, and intellectual property of Viktoria Vigh, MC, RSW. ​ Respect for Viktoria Vigh, MC, RSW’s confidentiality and privacy policy is of utmost importance. Confidential information shall not be used for any purpose other than its reasonable use in the normal performance of social work and psychotherapy duties.
  • How Long Are Sessions And How Often Should We Meet?
    Sessions are 50 minutes long and occur once a week or every other week, depending on the nature of your concerns. Weekly sessions can help develop a strong therapeutic rapport and establish momentum towards your goals. Session frequency is tapered as you progress.
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